File sharing works out of the box in most cases. All you need to do is to:

  1. open "http://private.space" in your browser, when connected to your Private Space;
  2. scroll down on the page to find all connected users
  3. and click on the name of the user with shared folders

Problem:

In some cases the connection request fails and you may receive an error message that you can't connect to the server. 


Solution: 

The problem was so far always in the Windows network and/or firewall configuration. 

  • Step 1: Set the VPN connection as "Home". On the Windows computer, go to Control Panel -> Network and Internet -> Network and Sharing Center. Find the connection to the Private Space by clicking on the "Connections:" link and "Properties" in the connection window. The name at the top should contain "TAP" in its name - e.g., "TAP-Win32 Adapter OAS".
    Once you've found it, close the connection window and click on the "Public Network" next to the network name and change it to "Home network".
  • Step 2: if you still can't connect to the shared folder OR when you don't want to keep the network as "Public Network", you will need to adjust firewall properties at Control Panel -> System and Security ->Windows Firewall. Select "Advanced Setting" and "Inbound Rules". Look for "File and Printer Sharing (SMB-In)" and enable it for a particular type of network.